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Glossary of Terms

Market Leading Technology

We offer our clients a market leading technology solution, including a stable minimum 5Mbps dedicated bandwidth connection and access to our customer portal where technology configurations can be managed remotely.

Inclusive local and national calls from direct dial phone

National and local call charges are included as standard, subject to fair use. Competitive rates for mobile and international calls are also offered.

24 hour access

LEO offers 24 hour building access, providing flexibility when needing to work out of hours.

Teapoints with complimentary tea and coffee

Teapoints are fitted to a high specification with Nespresso coffee machines and stocked with a range of refreshment items, including speciality teas, soft drinks and confectionery.

In house administrative support

Our business centre teams are on hand throughout the day to organise post, couriers, offices admin, printing and binding, taxi bookings and even the delivery and collection of dry cleaning.

Professional, uniformed reception team

Our highly trained employees offer a warm welcome to all clients and guests, and are happy to accommodate your requirements.

Air conditioning

LEO offices are all fitted with air conditionining units, allowing you to manage the temperature and humidity of your working environment.

Inclusive secure WiFi and building wide guest WiFi

LEO clients are provided with a secure, private wireless LAN network, simply connect your devices and get to work. Free building-wide guest Wi-Fi is also provided throughout the portfolio.

Personalised telephone answering

Professionally trained, centre-based staff provide personalised answering services. A seamless and consistent service provides business efficiency for your company.


All LEO buildings are fitted with 24/7 CCTV, providing a secure and safe office environment.

Food and Beverage Catering

Whether you are craving a piping hot pastry for breakfast or would like to arrange a sandwich and salad platter for lunch, LEO offers an array of catering from desk service, to meeting room and event packages. 

In house operation and maintenance team

Ongoing maintenance is vital to keep our buildings and your office look their best, and operating at peak efficiency. Our dedicated team are on hand to assist all LEO clients.

Professional cleaning

Our professional team of operatives provide daily cleaning, working to the highest level of cleanliness ensuring that our clients are able to concentrate on their core business from day to day.

24/7 Personalised Telephone Answering 

From the hours of 5.30pm - 8.30am Monday to Thursday, 5pm on a Friday and throughout all weekends and bank holidays.