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FAQs

Our step by step guide to Virtual Offices in London covers all you need to know in relation to presenting your office from a prestigious LEO London business address, including our premier business locations and virtual services summary.

Who uses a LEO Virtual Office?

What's included in the business address and mail handling service?

Can I use my Virtual Office address as my registered office address?

What does the telephone answering service include?

Can I use the business centre facilities when I need to?

How long will it take for my Virtual Office to become registered and active?

How long is the Virtual Office term?

What if I want to upgrade from a Virtual Office to a serviced office?

Who uses a LEO Virtual Office?

  • LEO Virtual Offices are used by people and companies who need to present themselves from a high quality business location but don’t need to physically work there.
  • This primarily applies to home workers, consultants, business start-ups, small businesses and companies expanding into new markets.
  • Our Virtual Office customers work in a wide variety of industry sectors and range from start-ups, SMEs and sole traders to larger corporates
  • Our dominance in Mayfair and the City of London naturally attracts customers who work in the financial services sector, however we also appeal to a large number of other industries including; executive search, insurance, consultancy, oil and gas, technology, and legal services.

What's included in the business address and mail handling service?

  • The use of one of our business centre addresses for your company stationery, website and promotions
  • Choose from any one of our London addresses
  • Any mail sent to your chosen Virtual Office address can be collected by you in person or posted to one UK address weekly
  • Access a wide range of meeting rooms at discounted rates
  • Use of business support services at your centre
  • Access to networking opportunities including exclusive customer groups and events

Can I use my Virtual Office address as my registered office address?

  • Yes, this service is available to all mail handling customers. An additional charge per month will apply should you wish to use your mail handling address as your registered office address. Please note: We do not display companies names in any of our buildings. We keep a list of companies using our addresses on the reception of the respective centre.

What does the telephone answering service include?

  • A London 020 7 number to use on all your company collateral and websites
  • Telephone operators will answer all calls made to your allocated number in your company name 24 hours a day, 7 days per week, 365 days per year
  • Calls can be transferred to any number of staff and colleagues within your company and you can choose to have calls put through or have messages sent via email.

Can I use the business centre facilities when I need to?

  • Yes, we offer a wide range of additional services on a pay-as-you-go and contract basis
  • These include hot desking and meeting rooms by the hour at discounted rates and executive business lounge membership
  • Our experienced business centre teams are also on hand should you need any business support. All our business centre additional services are available within our core business hours, Monday-Thursday 08.30-17.30 and Friday 08.30-17.00

How long will it take for my Virtual Office to become registered and active?

How long is the Virtual Office term?

  • All of our Virtual Office agreements are available for 3, 6, 9 or 12 month terms. In order to terminate any agreement we will require 2 months' prior written notice.

What if I want to upgrade from a Virtual Office to a serviced office?

  • As a Virtual Office customer, you can upgrade at any time without penalty and you will receive the last month rent-free on your new serviced office contract, subject to the terms agreed.

What we offer