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In this month’s supplier spotlight we aim to put a face ..  and personality! to the familiar voices of the Essensys team on the other end of the phone or screen.

Jack Bhullar - Head of Customer Service

What do you do at Essensys?
Keep customers happy.
 
In 5 words, how would you describe working at essensys?
Hard work mixed with fun.
 
What was your most unusual job previous to essensys?
In the early ‘Noughties’ I did a lot of work in nightclubs, either as a DJ or as an Ali G impersonator (unfortunately I had to get rid of my Ali G photos before my wife saw them!).
 
What has been your proudest moment at essensys? 
“Seven balling” Barry Clark, our CIO, at Pool.
 
Do you have any productivity tips?
Yes I do. Coffee.
 
Who is your role model?
RZA from the Wu-Tang Clan. An amazing music producer and artist.
 
Do you have a strange or unusual hobby?
Sneaking down at night to play the PS4 whilst my wife is sleeping!
 
Where would you like to live?
Not decided for long-term yet but Milton Keynes isn’t so bad. If it could be anywhere worldwide, probably California or the Hawaiian island of Maui.
 
What’s the most surprising fact about yourself?
I’ve started to enjoy the taste of green juice!
 
Who would you cast for a biopic about you and why?
Sacha Baron Cohen – he’s almost as funny as me.
 
If you could swap lives with any iconic or historical figure, who would it be and why?
George Best. I hear he enjoyed his life!
 
What has you hooked at the moment?
Walking Dead, although I wouldn’t go as far as to say “hooked” yet, but Breaking Bad… I was rather aptly hooked on that like it was crystal meth!
 
What’s your favourite app?
WhatsApp. But I think I check it too often to see if anyone is missing me (yes I’m talking to you, dear wife).
 
What is your go-to snack/beverage during your work day?
It was Monster Munch until we employed Allan, our Health & Wellbeing Consultant. It’s now something like a carrot or a lettuce leaf.
 
Have you got a nickname?
Yes. Jack… My actual name is Jatinder. At school I was asked for a nickname. I responded with “Jat” but before I knew it everyone started calling me “Jack”. I guess I should have written it down for them.

Brian Kavanagh - Service Desk Manager

What do you do at essensys?

I manage the Support Team

In 5 words, how would you describe working at essensys?

Like one big happy family

What’s your proudest/most exciting moment so far at essensys?

Beating LEO at football

Do you have any productivity tips?

I spend my morning tube journey planning my day, hour by hour

What's your personal mission at essensys?

To continue growing with the company 

Who is your role model?

JEFF

Do you have a strange or unusual hobby? 

Not all that unusual, but I play guitar. Again not unusual but I love golf. 

What’s the most surprising fact about yourself?

I’m obsessed with documentaries, and I’m a self-confessed grammar Nazi.

 Do you have a celebrity or cartoon look-alike?

Jose Mourinho 

Who would you cast for a biopic about you and why?

Colin Farrell. Handsome, a bit dangerous and is quite convincing as an Irish person. J 

If you could swap lives with any iconic or historical figure, who would it be and why?

David Bowie. Possibly the coolest man ever. Usain Bolt has a pretty sweet life too.

What TV/radio show, book or music has you hooked at the moment?

Brilliant new album by a band called Car seat Headrest. Currently reading This Changes Everything by Naomi Klein

 What's your favourite app?

The Guardian app or Headspace

Tell us a funny/embarrassing anecdote about yourself?

Eh… not too many I’d be willing to share. In my last job, I disconnected the internet and all of the phones to Michael Eavis’ house (the man who runs The Glastonbury festival) only a few weeks before the festival started.

 When are you at your happiest outside work?

At a music festival, gig or about to get on a flight

What is your go-to snack/beverage during your work day?

Apples. Our Health and Well-being coach has confiscated everything else!

Have you got a nickname?

Very unoriginally called BK in the office, but have had Jose shouted at me on quite a few occasions.

James Yorston - Customer Service Manager

What do you do at essensys?

Ensure our customers happy and are increase the value they get from their services.

In 5 words, how would you describe working at essensys?

Challenging, fun and amazing customers

What’s your proudest/most exciting moment so far at essensys?

It’s still early days for me as I only joined in January, but when I first used JEFF to set up a new customer from end to end I was blown away by how simple it was. 

Do you have any productivity tips?

The index match function in excel 

What's your personal mission at essensys?

To survive junk food Fridays without a coronary bypass.

Who is your role model?

It would have to be both my mum and dad

Do you have a strange or unusual hobby? 

Plenty! I like climbing mountains and recently got back from a trip in the Italian alps and I also enjoy photography and still develop and print photos in a darkroom. 

What’s the most surprising fact about yourself?

I grew up in Kenya

Do you have a celebrity or cartoon look-alike?

Someone said I looked like Andy Murray the other day

Who would you cast for a biopic about you and why?

Anyone but Liam Hemsworth, as my girlfriend has a crush on him. 

If you could swap lives with any iconic or historical figure, who would it be and why?

Wow, where to start!

What TV/radio show, book or music has you hooked at the moment?

As it’s the start of a new football season, it has to be MOTD

What's your favourite app?

I guess that im not allowed to say JEFF? (because it allows me to forward my calls when im out of the office)
My favorite none essensys app at the moment is “My last cigarette” as it reminds me it’s been more than 8 months since I stopped smoking.

Tell us a funny/embarrassing anecdote about yourself?

Way too many! Years ago at a previous job, a prospective customer was showing us around their comm’s room and I got a bit excited about seeing a really old phone system only to be corrected and told that it was in fact an air conditioning unit.

When are you at your happiest outside work?

Hanging off a vertical drop or on a beach

What is your go-to snack/beverage during your work day?

I have recently developed a penchant for Hula hoops